My email to the TSA…gotta love those guys.

So my wife went to Canada to visit family, and she was going to bring some coffee beans for her mum. I went to the TSA’s website to make sure that coffee beans are not on the list of disallowed items list (who knows why they would be, but I wouldn’t be surprised for some reason). I figured that rather than calling the airport or the TSA, it would make sense to check their website.

Turns out that their site crashes Safari as soon as it loads. I figured, being a webmaster myself, that I should be a good Netizen and let them know. Turns out they don’t care. Awesome. Here’s my email to them and their response:

To: tsa-contactcenter@dhs.gov

Category: Website Feedback

Message:
Just thought I would let you know that your website crashes the latest version of Safari. If you’re going to be disseminating such allegedly important information that is so essential to national security, you might want to make sure that it’s accessible to everyone no matter what browser they’re using. Thanks.

__________________________________________
Date and Time of message: 12/24/2006 2:04:43 AM

Re: Customer Service Feedback <<#45237-93139#>> Inbox
TSA-ContactCenter
to me
More options Dec 27 (4 days ago)
Thank you for your e-mail message.

So that we can better assist you we encourage you to call us at 1-866-289-9673 for assistance. If you are outside the United States and cannot use the toll-number, please call us at 1-571-227-2900.

We hope this information is helpful.

TSA Contact Center